Poop Savvy ("Poop Savvy," "we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit our website or use our dog waste removal service, how we use it, and the choices you have.
Who we are
Poop Savvy is a local, family-run dog waste removal service operating in the Dallas, Texas suburbs. You can reach us any time:
- Email: info@poop-savvy.com
- Phone / text: 972-388-8255
Information we collect
We collect information you give us directly when you request a quote, sign up for service, or contact us. This may include:
- Your name, service address, email address, and phone number;
- Details about your service (number of dogs, yard access notes, preferred schedule, gate codes you choose to share);
- Payment information, which is processed by our secure third-party payment and booking provider — we do not store your full card number on our own systems;
- Messages and communications you send us by email, text, or phone.
When you visit our website, standard technical information (such as your browser type, device, and general usage) may be collected automatically by our hosting provider to keep the site secure and working properly.
Our quote form and booking system
Our online quote form is processed by Formspree, a third-party form-handling service, which securely delivers your submission to us so we can calculate your instant quote and follow up. Once you're ready to book, you'll be directed to our booking system at book.poop-savvy.com to set up and manage your service and payment. We do not store payment information on our own systems.
How we use your information
- To provide, schedule, and manage your yard-cleanup service;
- To send you quotes, confirmations, service reminders, and "we're done" notifications;
- To process payments and manage your account and billing;
- To respond to your questions and provide customer support;
- To improve our service and, where permitted, tell you about relevant offers.
Text messages
If you provide your mobile number, you agree that we may text you about your service (such as scheduling, arrival, and completion updates). Message and data rates may apply. You can opt out of non-essential texts at any time by replying STOP or by contacting us.
How we share information
We do not sell your personal information. We share it only with:
- Service providers who help us run the business (such as our booking/CRM platform and payment processor), only as needed to perform their work;
- Authorities or others when required by law, or to protect our rights, safety, or property.
Data security
We take reasonable steps to protect your information and rely on established third-party providers for booking and payment processing. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your choices
You may ask us to access, update, or delete the personal information we hold about you by emailing info@poop-savvy.com. You may also unsubscribe from marketing messages at any time.
Children's privacy
Our website and service are intended for adults. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of our website or service after changes take effect means you accept the updated policy.
Contact us
Questions about this policy? Email info@poop-savvy.com or call/text 972-388-8255.